Fuji9win Privacy Policy — Protecting Your Personal Information

Fuji9win (https://fu ji9win.app) is a trusted online betting and casino platform in Bangladesh. We believe it is our responsibility to keep your personal information secure. This Privacy Policy clearly outlines what data fuji9win collects, how it is used, with whom it is shared, and the measures taken to protect your information.

By using fuji9win's website, mobile app, or any of our services, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services. For any questions, contact our support team:support@fuji9win.app

Fuji9win collects specific information to provide you with the best possible service. We categorize the data we collect into three types:

a) Information Provided Directly — Information you provide directly:

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Home address (including division, district, and upazila).
• Payment information (mobile banking number, bank account details).
• ID copies for KYC verification (NID, passport).

b) Automatically Collected Information — collected when you use our services:

• IP address and device type (mobile/desktop/tablet).
• Browser type and operating system.
• Login time, session duration, and navigation data.
• Betting history and transaction records.
• Usage patterns collected via cookies and similar technologies.

c) Information Received from Third Parties — For identity verification or fraud prevention:

• Results of age and identity verification services.
• Transaction confirmation data from payment processors.
• Anti-Money Laundering (AML) and fraud screening data.

The table below summarizes the sources and purposes of data collection:

Fuji9win uses the data it collects solely for the specific purposes listed below. We never use your information beyond what is necessary:

• Account Management: To secure registration, login, and overall account safety.
• Identity Verification (KYC): To fulfill legal obligations and prevent access by minors.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and inquiries.
• Fraud & AML Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To analyze play patterns and identify potentially problematic behavior.
• Service Improvement: To improve the platform experience and develop new features.
• Marketing (with consent): To inform you of relevant offers and promotions based on your preferences — only with your consent.
• Legal Obligations: To comply with orders from courts or regulatory authorities.

Fuji9win follows a "minimum data policy" across all uses of information — meaning only what is strictly necessary for a specific purpose is used, nothing more.

Fuji9win never sells your personal data. However, in specific circumstances, limited information may be shared with trusted parties:

• Payment Processors: Necessary transaction information is shared with mobile banking partners to process deposits and withdrawals.
• KYC & Identity Verification Services: Identity is verified through third-party verification services, all of which are bound by strict confidentiality agreements.
• AML & Fraud Prevention Agencies: Minimal data is shared with regulator-approved agencies to help identify suspicious transactions.
• Technology Infrastructure Providers: With technology partners for hosting, cloud, and cybersecurity services — all of whom are bound by our privacy policy.
• Legal Authorities: We are required to provide necessary information in response to lawful orders from courts, police, or regulatory authorities.

Fuji9win uses cookies and similar technologies on its website to provide you with a smooth and personalized experience. Cookies are small data files stored in your browser.

We use the following types of cookies:

• Essential Cookies: For maintaining login sessions, ensuring security, and enabling core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, display settings).
• Analytical Cookies: To analyze user behavior and improve our services. This data is anonymized and aggregated.
• Marketing Cookies: To show you relevant promotions with your consent.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.

Fuji9win maintains a multi-layered security framework to protect your data. Rather than relying on any single line of defense, we employ multiple protective measures:

• TLS/SSL Encryption: 256-bit SSL encryption is active across the website and app, keeping all data fully encrypted between your browser and our servers.
• Two-Factor Authentication (2FA): OTP-based two-step verification for sensitive account actions.
• Firewall & Intrusion Detection: Advanced technology is used to prevent unauthorized access and cyberattacks.
• Encrypted Database: Stored data is also encrypted in the database — only authorized systems can access it.
• Staff Training: fuji9win staff undergo regular data protection training and operate under a strict "minimum access" policy.
• Regular Security Audits: A third-party security team conducts a full security audit at least twice a year.

Please note, however — no online service can guarantee 100% security on the internet. In the event of a data breach, we will notify affected users as quickly as possible in accordance with legal requirements.

Fuji9win does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified.

Fuji9win respects your rights over your data. You may exercise any of the following rights at any time:

To exercise these rights support@fuji9win.appto send us an email. We will respond within a maximum of 30 business days. Due to legal obligations, certain data may not be erasable — in such cases, we will explain the reasons to you.

Fuji9win strictly does not serve anyone under the age of 18. Age verification is mandatory during registration on our platform. Age is confirmed at the KYC stage via national ID card or passport.

If a minor creates an account using false information and this comes to our attention, the account will be immediately closed and all associated data will be deleted.

Fuji9win may update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, we will notify you at your registered email address.

Continued use of the service after updated policies are published will be taken as your acceptance of the revised terms. We recommend reviewing this page regularly.

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

Every request is taken seriously and we do our best to resolve it as promptly as possible.